Privacy Policy
Last Updated: December 23, 2024
At Poly186 ("Agency of Poly," "we," "us," or "our"), we understand the importance of protecting your privacy while delivering innovative automation solutions through our Platform (Poly) and agency services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
If you have questions or need to exercise your rights, please email us at poly186.io@gmail.com
At Poly186 ("Agency of Poly," "we," "us," or "our"), we understand the importance of protecting your privacy while delivering innovative automation solutions through our Platform (Poly) and agency services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
If you have questions or need to exercise your rights, please email us at poly186.io@gmail.com
1. Scope of Data Collection
1.1 Platform Data
We collect:
- Account registration information
- Workflow configuration data
- Integration credentials and tokens
- Usage analytics and metrics
- Digital Worker performance data
- Automated process logs
1.2 Business Integration Data
We process:
- Social media account data
- Google Workspace information
- Meta platform (Facebook, Instagram, WhatsApp) data
- Business communication content
- Customer interaction records
- Marketing campaign data
1.3 Agency Service Data
We maintain:
- Project requirements and specifications
- Custom workflow configurations
- Implementation documentation
- Training and support records
- Service delivery analytics
2. How We Collect Information
2.1 Direct Collection
- Through platform registration
- During agency service engagement
- Via customer support interactions
- Through workflow configuration
- During integration setup
2.2 Automated Collection
- Platform usage analytics
- Digital Worker performance metrics
- Integration data streams
- System logs and diagnostics
- Error and crash reports
2.3 Third-Party Sources
- Integrated business platforms
- API services and partners
- Public data sources
- Authentication providers
- Analytics services
3. Use of Information
3.1 Core Service Delivery
We use data to:
- Operate the Poly platform
- Execute automated workflows
- Manage Digital Workers
- Provide agency services
- Maintain service quality
3.2 Service Improvement
Data helps us:
- Enhance platform features
- Optimize automation processes
- Improve Digital Worker performance
- Develop new capabilities
- Refine agency services
3.3 Communication
We use information for:
- Service updates and notifications
- Technical support
- Training and onboarding
- Marketing communications (with consent)
- Service announcements
4. Data Processing and Storage
4.1 Data Security
We implement:
- Enterprise-grade encryption
- Access control systems
- Security monitoring
- Regular security audits
- Incident response procedures
4.2 Data Location
- Primary data centers in the United States
- Backup facilities in secure locations
- Content delivery networks for performance
- Regional processing as required
4.3 Retention Periods
We retain data:
- Throughout service engagement
- As required by law
- Per contractual obligations
- According to internal policies
5. Information Sharing
5.1 Service Providers
We share with:
- Cloud infrastructure providers
- Integration partners
- Analytics services
- Security services
- Support tools
5.2 Business Partners
Data shared with:
- Integration platforms
- Technology partners
- Service providers
- Professional advisors
5.3 Legal Requirements
We disclose information:
- As required by law
- To protect rights
- To prevent fraud
- To enforce agreements
6. Your Privacy Rights
6.1 Access Rights
You can:
- View your personal data
- Request data copies
- Update information
- Delete account data
6.2 Control Rights
You may:
- Opt-out of communications
- Restrict processing
- Request data portability
- Withdraw consent
6.3 Exercise Your Rights
Contact us at:
- Email: [info@poly186.io](mailto:info@poly186.io)
- Website: [agencyofpoly.com](http://agencyofpoly.com/)
- Support portal: [support.poly186.io](http://support.poly186.io/)
7. Platform Integration Privacy
7.1 Third-Party Platforms
When integrating with:
- Google services
- Meta platforms
- Other business tools
We follow their:
- Privacy requirements
- Data processing agreements
- Security standards
- Usage policies
7.2 Integration Data Handling
We ensure:
- Secure credential storage
- Minimal data access
- Proper authorization
- Regular access review
8. Digital Worker Privacy
8.1 Automated Processing
Our Digital Workers:
- Process data according to configured rules
- Maintain data confidentiality
- Log activities for auditing
- Follow security protocols
8.2 AI Training Data
We handle:
- Training data securely
- Anonymized processing data
- Performance metrics
- Learning algorithms
9. International Data Transfers
9.1 Transfer Mechanisms
We use:
- Standard contractual clauses
- Privacy Shield framework
- Adequacy decisions
- Appropriate safeguards
9.2 Transfer Safeguards
We ensure:
- Data protection standards
- Security measures
- Contractual protections
- Compliance monitoring
10. Children's Privacy
- Services not intended for under 18
- No knowing collection of children's data
- Immediate deletion if discovered
- Parental consent requirements
11. Policy Updates
11.1 Change Management
We may:
- Update this policy periodically
- Notify of significant changes
- Maintain policy archives
- Request renewed consent
11.2 Notification Methods
Updates communicated via:
- Email notifications
- Platform announcements
- Website updates
- Direct communications
12. Contact Information
For privacy inquiries:
- Email: [info@poly186.io](mailto:info@poly186.io)
- Address: [312 W 2nd Casper, Wyoming]
- Phone: [+1 (858) 888-1284]
- Hours: Monday-Friday, 9 AM-5 PM EST
13. Jurisdiction-Specific Rights
13.1 California Residents (CCPA)
Rights include:
- Data access and portability
- Deletion requests
- Opt-out options
- Non-discrimination
13.2 European Residents (GDPR)
Rights include:
- Data access and rectification
- Processing restrictions
- Data portability
- Consent withdrawal
14. Acknowledgment
By using our Services, you acknowledge this Privacy Policy and consent to the data practices described herein.
1.1 Platform Data
We collect:
- Account registration information
- Workflow configuration data
- Integration credentials and tokens
- Usage analytics and metrics
- Digital Worker performance data
- Automated process logs
1.2 Business Integration Data
We process:
- Social media account data
- Google Workspace information
- Meta platform (Facebook, Instagram, WhatsApp) data
- Business communication content
- Customer interaction records
- Marketing campaign data
1.3 Agency Service Data
We maintain:
- Project requirements and specifications
- Custom workflow configurations
- Implementation documentation
- Training and support records
- Service delivery analytics
2. How We Collect Information
2.1 Direct Collection
- Through platform registration
- During agency service engagement
- Via customer support interactions
- Through workflow configuration
- During integration setup
2.2 Automated Collection
- Platform usage analytics
- Digital Worker performance metrics
- Integration data streams
- System logs and diagnostics
- Error and crash reports
2.3 Third-Party Sources
- Integrated business platforms
- API services and partners
- Public data sources
- Authentication providers
- Analytics services
3. Use of Information
3.1 Core Service Delivery
We use data to:
- Operate the Poly platform
- Execute automated workflows
- Manage Digital Workers
- Provide agency services
- Maintain service quality
3.2 Service Improvement
Data helps us:
- Enhance platform features
- Optimize automation processes
- Improve Digital Worker performance
- Develop new capabilities
- Refine agency services
3.3 Communication
We use information for:
- Service updates and notifications
- Technical support
- Training and onboarding
- Marketing communications (with consent)
- Service announcements
4. Data Processing and Storage
4.1 Data Security
We implement:
- Enterprise-grade encryption
- Access control systems
- Security monitoring
- Regular security audits
- Incident response procedures
4.2 Data Location
- Primary data centers in the United States
- Backup facilities in secure locations
- Content delivery networks for performance
- Regional processing as required
4.3 Retention Periods
We retain data:
- Throughout service engagement
- As required by law
- Per contractual obligations
- According to internal policies
5. Information Sharing
5.1 Service Providers
We share with:
- Cloud infrastructure providers
- Integration partners
- Analytics services
- Security services
- Support tools
5.2 Business Partners
Data shared with:
- Integration platforms
- Technology partners
- Service providers
- Professional advisors
5.3 Legal Requirements
We disclose information:
- As required by law
- To protect rights
- To prevent fraud
- To enforce agreements
6. Your Privacy Rights
6.1 Access Rights
You can:
- View your personal data
- Request data copies
- Update information
- Delete account data
6.2 Control Rights
You may:
- Opt-out of communications
- Restrict processing
- Request data portability
- Withdraw consent
6.3 Exercise Your Rights
Contact us at:
- Email: [info@poly186.io](mailto:info@poly186.io)
- Website: [agencyofpoly.com](http://agencyofpoly.com/)
- Support portal: [support.poly186.io](http://support.poly186.io/)
7. Platform Integration Privacy
7.1 Third-Party Platforms
When integrating with:
- Google services
- Meta platforms
- Other business tools
We follow their:
- Privacy requirements
- Data processing agreements
- Security standards
- Usage policies
7.2 Integration Data Handling
We ensure:
- Secure credential storage
- Minimal data access
- Proper authorization
- Regular access review
8. Digital Worker Privacy
8.1 Automated Processing
Our Digital Workers:
- Process data according to configured rules
- Maintain data confidentiality
- Log activities for auditing
- Follow security protocols
8.2 AI Training Data
We handle:
- Training data securely
- Anonymized processing data
- Performance metrics
- Learning algorithms
9. International Data Transfers
9.1 Transfer Mechanisms
We use:
- Standard contractual clauses
- Privacy Shield framework
- Adequacy decisions
- Appropriate safeguards
9.2 Transfer Safeguards
We ensure:
- Data protection standards
- Security measures
- Contractual protections
- Compliance monitoring
10. Children's Privacy
- Services not intended for under 18
- No knowing collection of children's data
- Immediate deletion if discovered
- Parental consent requirements
11. Policy Updates
11.1 Change Management
We may:
- Update this policy periodically
- Notify of significant changes
- Maintain policy archives
- Request renewed consent
11.2 Notification Methods
Updates communicated via:
- Email notifications
- Platform announcements
- Website updates
- Direct communications
12. Contact Information
For privacy inquiries:
- Email: [info@poly186.io](mailto:info@poly186.io)
- Address: [312 W 2nd Casper, Wyoming]
- Phone: [+1 (858) 888-1284]
- Hours: Monday-Friday, 9 AM-5 PM EST
13. Jurisdiction-Specific Rights
13.1 California Residents (CCPA)
Rights include:
- Data access and portability
- Deletion requests
- Opt-out options
- Non-discrimination
13.2 European Residents (GDPR)
Rights include:
- Data access and rectification
- Processing restrictions
- Data portability
- Consent withdrawal
14. Acknowledgment
By using our Services, you acknowledge this Privacy Policy and consent to the data practices described herein.