Data Deletion Policy
Last Updated: December 23, 2024
1. Introduction
This Data Deletion Policy outlines how Poly186 ("Agency of Poly," "we," "us," or "our") handles requests for data deletion and manages the removal of information from our systems. This policy applies to all data collected through our Platform (Poly) and agency services.
If you have questions or need to exercise your rights, please email us at poly186.io@gmail.com
1. Introduction
This Data Deletion Policy outlines how Poly186 ("Agency of Poly," "we," "us," or "our") handles requests for data deletion and manages the removal of information from our systems. This policy applies to all data collected through our Platform (Poly) and agency services.
If you have questions or need to exercise your rights, please email us at poly186.io@gmail.com
2. Scope of Data Deletion
2.1 Types of Data Subject to Deletion
- Account information
- User-generated content
- Workflow configurations
- Integration data
- Communication records
- Analytics data
- Digital Worker training data
- Custom implementations
- Project documentation
- Support records
2.2 Systems Covered
- Poly Platform
- Agency systems
- Backup storage
- Cloud services
- Third-party integrations
- Analytics platforms
- Support systems
- Development environments
3. Data Deletion Request Process
3.1 Submitting a Request
Users can request data deletion through:
- Email: [info@poly186.io](mailto:info@poly186.io)
- Platform interface
- Support portal
- Written request
3.2 Required Information
Requests must include:
- Full name
- Account email
- Account identifier
- Verification information
- Scope of deletion request
- Preferred contact method
3.3 Verification Process
We verify requests through:
- Account authentication
- Identity confirmation
- Security questions
- Official documentation
- Two-factor authentication
4. Types of Deletion Requests
4.1 Account Deletion
Includes:
- User profile
- Account settings
- Personal information
- Usage history
- Subscription data
4.2 Specific Data Deletion
Options for:
- Individual workflows
- Specific integrations
- Selected time periods
- Particular projects
- Custom implementations
4.3 Complete Data Purge
Covers:
- All platform data
- Agency service records
- Integration data
- Analytics information
- Backup copies
5. Deletion Process and Timeline
5.1 Initial Processing (1-3 Business Days)
- Request receipt confirmation
- Identity verification
- Scope clarification
- Timeline communication
- Resource allocation
5.2 Data Location and Assessment (3-5 Business Days)
- Data inventory
- System identification
- Integration mapping
- Dependency analysis
- Impact assessment
5.3 Execution (5-10 Business Days)
- Primary system deletion
- Integration cleanup
- Backup removal
- Third-party notification
- Verification checks
5.4 Confirmation (1-2 Business Days)
- Deletion verification
- Completion notification
- Documentation provision
- Final verification
- Record maintenance
6. Retention Requirements
6.1 Legal Requirements
We retain data required by:
- Applicable laws
- Regulatory obligations
- Legal proceedings
- Contractual obligations
6.2 Technical Requirements
Retention necessary for:
- System functionality
- Security purposes
- Audit trails
- Performance metrics
- Service improvement
7. Third-Party Data
7.1 Integrated Platforms
For data in:
- Google services
- Meta platforms
- Cloud services
- Payment systems
- Analytics tools
7.2 Partner Systems
Handling of:
- Integration partner data
- Service provider information
- Vendor records
- Client shared data
8. Exceptions and Limitations
8.1 Non-Deletable Data
- Legal compliance records
- Financial transaction records
- Security audit logs
- Anonymized analytics
- Aggregate statistics
8.2 Technical Limitations
- Cached data
- Encrypted backups
- System logs
- Performance metrics
- Debug information
9. Impact on Services
9.1 Service Continuity
- Workflow disruption
- Integration effects
- Feature limitations
- Performance impact
- Access restrictions
9.2 Data Dependencies
- Connected services
- Automated processes
- Reporting systems
- Analytics functions
- Historical records
10. Security Measures
10.1 Deletion Security
- Secure erasure methods
- Access controls
- Audit logging
- Verification procedures
- Encryption standards
10.2 Documentation
- Deletion records
- Compliance logs
- Request tracking
- Verification proof
- Process documentation
11. Communication
11.1 Status Updates
We provide:
- Request confirmation
- Progress updates
- Completion notification
- Follow-up verification
- Documentation delivery
11.2 Support Channels
Available through:
- Email support
- Platform interface
- Support portal
- Phone support
- Written correspondence
12. Compliance and Reporting
12.1 Regulatory Compliance
Adherence to:
- GDPR requirements
- CCPA regulations
- Industry standards
- Local laws
- Contract terms
12.2 Documentation and Reporting
Maintenance of:
- Deletion records
- Audit trails
- Compliance reports
- Process documentation
- Verification records
13. Policy Updates
13.1 Review and Updates
- Regular policy review
- Process improvement
- Technical updates
- Regulatory compliance
- Best practice adoption
13.2 Notification
Changes communicated via:
- Email notification
- Platform updates
- Website posting
- Direct communication
- Documentation updates
14. Contact Information
For deletion requests and inquiries:
- Email: [info@poly186.io](mailto:info@poly186.io)
- Website: [agencyofpoly.com](http://agencyofpoly.com/)
- Support: [support.poly186.io](http://support.poly186.io/)
- Phone: [+1 (858) 888-1284]
- Hours: Monday-Friday, 9 AM-5 PM EST
15. Acknowledgment
By submitting a deletion request, you acknowledge and accept the terms and procedures outlined in this policy.
2.1 Types of Data Subject to Deletion
- Account information
- User-generated content
- Workflow configurations
- Integration data
- Communication records
- Analytics data
- Digital Worker training data
- Custom implementations
- Project documentation
- Support records
2.2 Systems Covered
- Poly Platform
- Agency systems
- Backup storage
- Cloud services
- Third-party integrations
- Analytics platforms
- Support systems
- Development environments
3. Data Deletion Request Process
3.1 Submitting a Request
Users can request data deletion through:
- Email: [info@poly186.io](mailto:info@poly186.io)
- Platform interface
- Support portal
- Written request
3.2 Required Information
Requests must include:
- Full name
- Account email
- Account identifier
- Verification information
- Scope of deletion request
- Preferred contact method
3.3 Verification Process
We verify requests through:
- Account authentication
- Identity confirmation
- Security questions
- Official documentation
- Two-factor authentication
4. Types of Deletion Requests
4.1 Account Deletion
Includes:
- User profile
- Account settings
- Personal information
- Usage history
- Subscription data
4.2 Specific Data Deletion
Options for:
- Individual workflows
- Specific integrations
- Selected time periods
- Particular projects
- Custom implementations
4.3 Complete Data Purge
Covers:
- All platform data
- Agency service records
- Integration data
- Analytics information
- Backup copies
5. Deletion Process and Timeline
5.1 Initial Processing (1-3 Business Days)
- Request receipt confirmation
- Identity verification
- Scope clarification
- Timeline communication
- Resource allocation
5.2 Data Location and Assessment (3-5 Business Days)
- Data inventory
- System identification
- Integration mapping
- Dependency analysis
- Impact assessment
5.3 Execution (5-10 Business Days)
- Primary system deletion
- Integration cleanup
- Backup removal
- Third-party notification
- Verification checks
5.4 Confirmation (1-2 Business Days)
- Deletion verification
- Completion notification
- Documentation provision
- Final verification
- Record maintenance
6. Retention Requirements
6.1 Legal Requirements
We retain data required by:
- Applicable laws
- Regulatory obligations
- Legal proceedings
- Contractual obligations
6.2 Technical Requirements
Retention necessary for:
- System functionality
- Security purposes
- Audit trails
- Performance metrics
- Service improvement
7. Third-Party Data
7.1 Integrated Platforms
For data in:
- Google services
- Meta platforms
- Cloud services
- Payment systems
- Analytics tools
7.2 Partner Systems
Handling of:
- Integration partner data
- Service provider information
- Vendor records
- Client shared data
8. Exceptions and Limitations
8.1 Non-Deletable Data
- Legal compliance records
- Financial transaction records
- Security audit logs
- Anonymized analytics
- Aggregate statistics
8.2 Technical Limitations
- Cached data
- Encrypted backups
- System logs
- Performance metrics
- Debug information
9. Impact on Services
9.1 Service Continuity
- Workflow disruption
- Integration effects
- Feature limitations
- Performance impact
- Access restrictions
9.2 Data Dependencies
- Connected services
- Automated processes
- Reporting systems
- Analytics functions
- Historical records
10. Security Measures
10.1 Deletion Security
- Secure erasure methods
- Access controls
- Audit logging
- Verification procedures
- Encryption standards
10.2 Documentation
- Deletion records
- Compliance logs
- Request tracking
- Verification proof
- Process documentation
11. Communication
11.1 Status Updates
We provide:
- Request confirmation
- Progress updates
- Completion notification
- Follow-up verification
- Documentation delivery
11.2 Support Channels
Available through:
- Email support
- Platform interface
- Support portal
- Phone support
- Written correspondence
12. Compliance and Reporting
12.1 Regulatory Compliance
Adherence to:
- GDPR requirements
- CCPA regulations
- Industry standards
- Local laws
- Contract terms
12.2 Documentation and Reporting
Maintenance of:
- Deletion records
- Audit trails
- Compliance reports
- Process documentation
- Verification records
13. Policy Updates
13.1 Review and Updates
- Regular policy review
- Process improvement
- Technical updates
- Regulatory compliance
- Best practice adoption
13.2 Notification
Changes communicated via:
- Email notification
- Platform updates
- Website posting
- Direct communication
- Documentation updates
14. Contact Information
For deletion requests and inquiries:
- Email: [info@poly186.io](mailto:info@poly186.io)
- Website: [agencyofpoly.com](http://agencyofpoly.com/)
- Support: [support.poly186.io](http://support.poly186.io/)
- Phone: [+1 (858) 888-1284]
- Hours: Monday-Friday, 9 AM-5 PM EST
15. Acknowledgment
By submitting a deletion request, you acknowledge and accept the terms and procedures outlined in this policy.